Quest is the UK Quality Scheme for Sport and Leisure. It is a tool for continuous improvement, designed primarily for the management of leisure facilities and leisure development.
Quest defines industry standards and good practice and encourages their ongoing development and delivery within a customer focused management framework.There are two models to use for your team:
- The Facility Management (FM) model is aimed at the management of any facility which provides an activity for customers; public, private, trust and voluntary sector.
- The Sports Development (SD) model is aimed at the management of any team which provides or facilitates participation in an activity; public, private, trust and voluntary sectors.
Although initially designed for the sports and leisure industry, the good practice is flexible enough to relate to all cultural activities.
Each of the areas identified above has both a self-assessment improvement programme, and the opportunity for an independent external assessment.
To kick start the assessment process you will need to purchase a Quest Pack. This purchase includes subscription to the members’ only area of the website where you can access all the best practice guidance documents as well as benchmarking data and case studies.
For more information log on www.questnbs.info
Inclusive Sports Facility (ISF) Accreditation Scheme
The ISF Accreditation Scheme (PDF 6.83KB) is a mechanism for Disability Sports NI (DSNI) to validate and recognise the achievement of sport and leisure facilities which are fully inclusive of people with disabilities participating in sport.
The ISF accreditation scheme has been developed jointly by DSNI and Sport Northern Ireland. The scheme is endorsed by Northern Ireland’s main disability rights organisation, Disability Action.
The ISF accreditation scheme also has a strong link with the disability legacy target of London 2012, to develop 1,000 fully inclusive sports facilities across the UK by 2012, and has received a letter of support from The London Organising Committee of the Olympic Games and Paralympic Games (LOCOG) Chairman Lord Sebastian Coe.
How does it work?
The ISF accreditation scheme is based on the recommendations set out in the DSNI and Sport Northern Ireland guidelines document: Access To Sports Facilities For People With Disabilities: Design and Management Guidelines (PDF 1.90MB).
Accreditation involves meeting a series of good practice recommendations in relation to four areas of facility design and management:
- Design and Technical Guidelines
- Sports Specific Technical Guidelines
- Management Policies and Procedures
- Inclusive Sports Development Plans
DSNI will complete an access audit of the sports facility and prepare an action plan. Ongoing advice is provided to facility operators during the implementation of the action plan. Once the recommendations are implemented DSNI will re-audit the facility to award the ISF accreditation mark.
There are two levels of ISF accreditation:
1. ISF Excellence
This level of accreditation is concerned with the achievement of optimum levels of good practice and will be applied to all new sports facilities.
2. ISF Accreditation
This level of accreditation is concerned with the achievement of best possible practice within existing, extended or refurbished sports facilities.
For more information log onto www.dsni.co.uk